Customer Support

  Positionning in Reliability, Fairland is always very supportive to our customers with quick service.
  You’re welcomed to check following for customer support.
  Should any other queries, don’t hesitate to email us.

 Purchasing Support  Purchasing Support

  Private Customer
    Please indicate your contact info & your interested product to sales@fairland.com.cn.
    We’ll suggest the nearest Fairland distributor to you asap.

  Company Customer
    Send your request to sales@fairland.com.cn or you can fill up below table.
    We’ll come back to you asap.

    Interested Products

Heat Pump Pool Heater
House Heating Heat Pump
Hot Water Heat Pump
Company Info
*Country
*Company Name
Website
Tel/ Fax
*Email
*Name/Title

Please complete all fields marked with a *

　　　

 After Service FAQ  After Service FAQ

    Fairland’s heat pump is manufactured to the highest possible standards and most updated
    technology. Should any after service needed, you can write to Fairland’s service dept.
    service@fairland.com.cn

  How to find series no. ?
    There are two series no. in the unit. One is under label as per following photo. One is near the
    compressor.

  Warranty Validity
    For Fairland’s heat pump, please contact your latest distributor for the warranty validity. It’s different
    in different country.
     And Fairland will always help our distributor to take after the servcie well.

  Error Occur
    Contact your latest distributor. If not available,contact Fairland.    　　　

 Product FAQ  Product FAQ

  Swimming Pool Heat Pump

  House Heating Heat Pump

  Heat Pump Water Heater